As soon as you place your order – we start working on it. We will make sure that all your shipping and billing information is in order*. Please be assured we will contact you by e-mail or phone if necessary. Your order is then transferred to our state of the art fulfillment center.
Orders are processed and shipped within 2-5 business days**. We will e-mail you with a tracking number as soon as it is available. Once shipped, orders usually arrive within 4-5 business days.
We offer complementary (Free) shipping on all domestic (Continental USA) over $150. Our Free shipping is the fastest and the most reliable on the Net. Orders are shipped via Fedex or USPS Priority with delivery confirmation (Never First Class Mail).
To ensure that merchandise gets to you safely and securely–all orders are delivered with signature request on delivery. If you cannot be available to sign for the package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address.
Expedited Shipping option is available at the following rates:
Second Day Delivery - $19.99
Express Overnight Delivery - $35.99
Shipping to Alaska, Hawaii, Puerto Rico - $22.99
We offer fast and reliable International Service at very low rates***:
Canada (by UPS) - $23.99
Australia, New Zealand, UK, France, Austria, Switzerland,
Germany, Spain, Italy, Japan, Netherlands, China, Israel - $33.99
Other countries – $49.00
Please contact us for shipping rates to other countries.
Identifying Information Collected by Us:
You will not be required to submit any information to browse our Site. However, when ordering from our Site and using our Service, you will be required to create an account. When creating an account we may collect your name, address, email, telephone number, prescription information and credit card information.
Whenever you visit our Site, we may collect non-identifying information from you, such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.
Use of Your Information
We will never sell, transfer, share or give your personally identifying information to a third party for commercial purposes without your permission.
However, you agree that we may use your information:
Accessing, Editing, And Removing Your Information
Users may in some cases be able to review and edit the personal information they have provided to us by logging into their account on the Site and editing their account. In order to make these changes simply access your account and profile. Through your account we may also allow you to opt out of our data collection practices. Although most changes in information or data collection preferences may change immediately some information may stay stored on a browser’s web cache. We take no responsibility for stored information in your cache, or in other devices that may store information, and disclaim all liability of such. In addition, we may, from time to time, retain residual information about you in our backup and/or database.
We take certain measures to enhance the security of our Site by using SSL Certificates. However, as this is the internet we make no guarantees as to the security or privacy of your information. We make every attempt to keep our website secure, but we recommend that you use anti-virus software, strong passwords, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.
Please be aware that our Site and Service is only intended for persons 18 years of age and older. We do not target or collect information from people under the age of 18.
It’s possible to make your payment using an international credit card; however, we can only ship the ordered items to a postal address that has been registered with the Credit Card Company. Please note for your card to be recognized, it must have a small logo on it from one of the following major Credit Card Companies - Visa, MasterCard, American Express or Discover.
For your own safety, some International Credit Cards may require further verification before the purchase is processed depending on your bank. If this is required by us, our Credit Card processing department will be in contact with you immediately and inform you about the next steps.